Castelle TMX 10031161 User Manual

http://www.3com.com/U.S. Robotics® Cable Modem TMXGetting Started GuidePart No. 10031161Published February 2000

4CHAPTER 1: BEFORE YOU BEGIN Do not stack anything on top of the cable modem. (See the instructions on page 14 concerning stacking this modem with 3Co

Configuring the TCP/IP Protocol5the slot. If you are using wood screws, use #6 pan heads or equivalent.Configuring the TCP/IP ProtocolNOTE: If you are

6CHAPTER 1: BEFORE YOU BEGIN6 "TCP/IP" will appear in the list of installed network components. Click OK.7 Windows will now ask you if you w

Configuring the TCP/IP Protocol715 Click the Renew button. Numbers will replace the zeros. Click OK and turn to "Hardware and Software Installati

8CHAPTER 1: BEFORE YOU BEGIN2 Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu and click User Mode.

Configuring the TCP/IP Protocol96 Verify that the “Use 802.3” box is unchecked (circled in the following image). If there is a check mark in the box,

10CHAPTER 1: BEFORE YOU BEGINHardware Address, please contact your local Apple authorized dealer or Apple support.

2HARDWARE INSTALLATIONNOTE: Before installing your modem, write its serial number in the space provided on the first page of this manual. (You’ll find

12CHAPTER 2: HARDWARE INSTALLATIONThese slots fit over the heads of wall-mounting screws to secure the modem to the wall. 1 Remove the mounting templa

Desktop Installation13If you have not already done so, turn to “Connecting the Cable Modem to Your Computer” (page 15) to complete your installation.D

3Com Corporation3800 Golf Rd.Rolling Meadows, IL60008Copyright © 2000 3Com Corporation. All rights reserved. No part of this documentation may be repr

14CHAPTER 2: HARDWARE INSTALLATIONStacking Installation with OfficeConnect ProductsIf you own 3Com OfficeConnect products, you can use the four stacki

Connecting the Cable Modem to Your Computer15Connecting the Cable Modem to Your ComputerTIP: Before you unplug any cords, label them or make a sketch

16CHAPTER 2: HARDWARE INSTALLATION Connect your cable line to the cable modem’s CATV cable connector. Be careful not to bend the wire in the center of

Connecting the Cable Modem to Your Computer17 Plug a phone cord into the analog modem’s TELCO jack (marked with a on the bottom of the modem’s case)

18CHAPTER 2: HARDWARE INSTALLATION

3CABLE MODEM CONFIGURATIONThe first time you use your Cable Modem TMX, you must configure it using our Web-based configuration software.NOTE: If you d

20CHAPTER 3: CABLE MODEM CONFIGURATION

214 This brings up the “Dial-Up Parameters screen”. Click Dialing Information. 5 Fill in the "Dialing Information" fields with the informati

22CHAPTER 3: CABLE MODEM CONFIGURATIONIf you are using a 3Com U.S. Robotics external analog modem in conjunction with your Cable Modem TMX, turn to &q

Configuring Non-3Com U.S. Robotics Modems for Use with the TMX23 Modem must have an RS-232 standard interface Modem’s serial port rate must support 11

CONTENTS1BEFORE YOU BEGINIntroduction 1Cable Modem TMX Features 1Contacting Your Broadband Service Provider (BSP) 2Preparing Your Workspace 3You Will

24CHAPTER 3: CABLE MODEM CONFIGURATIONsituations, where the analog modem and telephone line quality are both satisfactory, you can disable V.42 error

Summary of Configuration Software Screens25Dial/HangUpIf you would like to hang up the current connection, you can do so by accessing this menu and cl

26CHAPTER 3: CABLE MODEM CONFIGURATIONThis menu allows you to manually start a scan for an open channel by clicking the Scan Now button. This is usefu

Summary of Configuration Software Screens27This screen allows you to select options for detecting/selecting source IP addresses for out-bound DHCP pac

28CHAPTER 3: CABLE MODEM CONFIGURATIONDial-Up ParametersThis screen provides links to screens which allow you to modify the dial-up parameters for you

Summary of Configuration Software Screens29Dialing ParametersThis screen allows you to enter primary and backup phone numbers into which your analog m

30CHAPTER 3: CABLE MODEM CONFIGURATIONAccess ParametersThis screen allows you to modify your account’s login name, password, and radius realm informat

Summary of Configuration Software Screens31DHCP/PPP ParametersHere you can view your curent provider information, select authentication and server IP

32CHAPTER 3: CABLE MODEM CONFIGURATIONCable Modem ConfigurationThis screen displays information concerning your cable modem’s configuration and allows

Summary of Configuration Software Screens33Session StatusThis option displays information concerning your cable modem’s current connection.Message Log

Message Log 33Interpreting Your Cable Modem's LED Lights 34Upgrading to CMX Functionality 354TROUBLESHOOTING AND SUPPORT RESOURCESTroubleshooting

34CHAPTER 3: CABLE MODEM CONFIGURATIONThe Message Log documents the events of each cale modem session (establishing connections, failures to connect,

Upgrading to CMX Functionality353 PC Link Status - Indicates that the cable modem is connected to the Ethernet card in your computer. This light is so

36CHAPTER 3: CABLE MODEM CONFIGURATION

4TROUBLESHOOTING AND SUPPORT RESOURCESTroubleshootingThe analog modem does not dial my cable company’s server properly. Make sure that the power suppl

38CHAPTER 4: TROUBLESHOOTING AND SUPPORT RESOURCESenter the setup menu. Consult you computer’s manual for exact instructions.I see a delay when loadin

Support Resources39If You Need to Return the Modem to UsContact 3Com Technical Support. If the support representative determines that you need to retu

40CHAPTER 4: TROUBLESHOOTING AND SUPPORT RESOURCES

5REGULATORY INFORMATION AND LIMITED WARRANTYManufacturer’s Declaration of Conformity3Com3800 Golf RoadRolling Meadows, IL 60008U.S.A.declares that the

42CHAPTER 5: REGULATORY INFORMATION AND LIMITED WARRANTYtransferred from the US or Canada without an approved US Department of Commerce export license

3Com Corporation Limited Warranty43specifications in Part 15 of FCC rules, which are designed to provide reasonable protection against such interferen

Governing Law 476WALL-MOUNTING TEMPLATE

44CHAPTER 5: REGULATORY INFORMATION AND LIMITED WARRANTY3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to

3Com Corporation Limited Warranty45THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE E

46CHAPTER 5: REGULATORY INFORMATION AND LIMITED WARRANTYauthorization. Dated proof of purchase from 3Com or its authorized reseller may be required. P

3Com Corporation Limited Warranty47LIMITATION OF LIABILITYTO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABI

48CHAPTER 5: REGULATORY INFORMATION AND LIMITED WARRANTY

6WALL-MOUNTING TEMPLATE3Com U.S. Robotics Cable Modem CMX Wall-mounting Template For complete instructions, see the Getting Started Guide.

50CHAPTER 6: WALL-MOUNTING TEMPLATE

1BEFORE YOU BEGINIntroductionThis guide provides all the information you need to use your Cable Modem TMX and an analog modem to dial into one-way Bro

2CHAPTER 1: BEFORE YOU BEGIN Plug and play operation ensures easy setup and installation 3Com’s extensive user support organizations and our 5-year li

Preparing Your Workspace3 The modem’s model number (located on a sticker on the bottom of the modem). MAC address: EA = __________________Model number