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Sage Sage Intergy 7.00 Install Guide 7 - 3

Chapter 7: Document Delivery Server Configuration

Directory names should always be adjusted to match actual directory locations when Sage

Intergy is installed in a non-standard implementation. Detailed instructions for installation of

these application components are provided in the following pages.

Selection of Installation Type

The installing technician will configure DDS on a separate, stand-alone application server in

one of three ways:

• Single Queue - One Windows service processes all DDS operations.

• Multiple Queue - Five separate Windows services each process approvals, printing,

inbound messages, outbound faxes and fax checking.

• GUI Application - An active application that does not operate as a service. This method

of DDS operation may only be used when upgrading from a previous version of Sage

Intergy.

When deciding which configuration to use, consider the expected volume of transcription

and radiology data that the Sage Intergy customer handles on a daily basis. In general, sites

that use only the Transcription Writer will use the single queue configuration, and RIS sites

with many referral partners will use the multiple queue configuration. If in doubt, contact Sage

support for guidance.

When upgrading from a previous version of Sage Intergy, an existing DDS installation will be

detected and the existing GUI application configuration will not be removed or uninstalled. As

a best practice, when upgrading from Sage Intergy 3.50 or earlier the technician should install

DDS as a single queue Windows service. If you are upgrading from a previous version of

Sage Intergy, read all sections of this appendix carefully and refer to the Upgrade section in

Appendix D.

DDS may be configured in many different ways. However, complex configurations should be

applied only after analysis of DDS usage at the customer environment. For this reason, initial

installation of DDS should use either the single queue or multiple queue method listed above.

Customer sites that require advanced configuration of DDS should contact Sage support for

guidance.

Prerequisites

During the initial Sage Intergy server installation or upgrade process, the Transcription Writer

component must be installed. In most circumstances DDS must be installed to a second,

stand alone application server. For all installations, the following prerequisite conditions must

be met before DDS may be installed on any server:

• Transcription Writer and one DDS option selected as installed components

• Microsoft Word 2003 or higher installed with all optional features included

• Castelle FaxPress application installed (for fax transmission)

• Sage Intergy installed as part of a Windows domain and Active Directory service

accounts created

These installation prerequisites are described in more detail below.

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Castelle Office Direct OfficeDirect Storage Server Installation Manual Page 113