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Sage Sage Intergy 7.00 Install Guide 15 - 15

Appendix D: Sage Intergy Upgrade

Stand Alone Sage Intergy Storage Server Upgrade

Some implementations of Sage Intergy Storage Server (ISS) are installed on hardware that is

separate from the Sage Intergy database server. This scenario occurs most often for

customer sites that have replaced an existing FileX imaging server. Stand alone ISS servers

are not upgraded automatically when the Sage Intergy database server is upgraded to

version 7.00.

As a best practice, ensure that a full backup of the stand alone ISS server has been

completed before attempting an upgrade. Perform the upgrade of the stand alone ISS server

during a scheduled downtime interval when client connections are not active. Make sure all

client operation of Sage Intergy and Sage Intergy EHR has ceased during the upgrade

process.

Upgrading a stand alone ISS server is a manual process that requires several steps. Use the

following steps to manually upgrade a stand alone Sage Intergy Storage Server.

1. Log on to the stand alone ISS server, using the local administrator account. Using the

search function of Windows Explorer, locate the ISS_Backup_V2.bat script and the

license file used to authorize EHR PDA client connections. Copy these files to another

server or to a removable storage device to create a temporary backup.

2. Open the Windows Control Panel used to manage installed applications. For Windows

Server 2003, this is the Add/Remove Programs control panel. For Windows Server 2008,

this is the Programs and Features control panel. A list of installed applications will be

displayed in the control panel list pane.

Select the ‘Sage Intergy Storage Server’ item to be uninstalled. Respond to the

Installshield Wizard prompt windows as necessary to complete the manual removal of

Sage Intergy Storage Server from the stand alone hardware.

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Castelle Office Direct OfficeDirect Storage Server Installation Manual Page 237