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Sage Sage Intergy 7.00 Install Guide 1 - 19

Chapter 1: Operating System Infrastructure

Existing Windows Environment Configuration

A typical new Sage Intergy installation occurs on a newly installed operating system in an

environment with no other computing infrastructure. However, in some customer sites the

Sage Intergy application server may be installed where there is already a domain controller, or

where there are already network functions like DNS and DHCP.

The field technician must work with the customer’s local technical support personnel in order

to incorporate a new server into an existing Windows environment or an existing network

infrastructure. For larger customers with established I/T support personnel, conform to their

standards for naming and operating system settings as much as is practical without

impacting the successful installation of the Sage Intergy 7.00 application. Consult with Sage

support if you have any questions about possible conflicts or issues with correct operation of

Sage Intergy.

DHCP and DNS configuration in an existing Windows environment

In customer sites with an established computing environment, DHCP will typically be already

implemented. In these circumstances, it is generally not advisable to install the DHCP service

on the Sage Intergy server. Field technicians should seek the input of the customer’s

technical support organization when making this decision.

In the case of DNS, it may be necessary for the customer site’s technical support personnel

to set up a DNS zone transfer. This will allow multiple DNS servers to provide name services

for other domains. For more information on advanced DNS configuration and

troubleshooting, please refer to the Microsoft Windows Techcenter documentation at the

following URL:

http://technet2.microsoft.com/WindowsServer/en/library/19a63021-cc53-4ded-a7a3-

abaf82e7fb7c1033.mspx

Administrative Accounts in an existing Windows environment

In most cases, the Support account remains local to the Sage Intergy database server and all

other server devices. However, because the IntergyService account is used for network

access to shared resources, it must be created as a domain account. Field technicians

shoudl consult with the customer’s technical support organization to have this account

created on the Windows domain where the Sage Intergy database server will be joined.

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Castelle Office Direct OfficeDirect Storage Server Installation Manual Page 31