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Sage Sage Intergy 7.00 Install Guide 15 - 11

Appendix D: Sage Intergy Upgrade

the Sage Intergy Technical Process Reference in Appendix C for detailed instructions on

applying a new serialization.

Existing Client Upgrade

Workstations which are already running a previous version of the Sage Intergy client

components may be upgraded to the new version manually with media, or automatically

using the RMS client functions. This applies to Windows XP, Windows Vista and Windows 7

workstations, and Windows workstations operating as DDS or TMS servers. However,

devices operating as stand alone application servers in N-tier environments must be

upgraded using the process described on page 13-15 and may not use the client upgrade

process.

Windows 2008, Windows 7 and Windows Vista Screen Updates

When applying the Sage Intergy 7.00 upgrade to Windows Vista or Windows 7 devices, many

installation progress windows may not be displayed by default. A prompt will be displayed

above the start bar that will indicate a window has been hidden and may be viewed. For a

manual update, click on the appropriate buttons as necessary to view upgrade windows and

respond to prompts.

Transcription Writer and Document Delivery Service

Before upgrading any client workstations to Sage Intergy 7.00, determine if the customer

needs Transcription Writer or Document Delivery Service installed. Microsoft Word must be

installed on each workstation or server where these components are in use. For detailed

information on the installation of Microsoft Word, refer to the Microsoft Office Resource Kit

page at http://office.microsoft.com/en-us/ork2003/CH011480631033.aspx

Manual Upgrade

Sage Intergy clients may be upgraded using DVD media or using a networked file share. The

installation steps are identical in both cases. When using a networked file share, it is

recommended that no more than five simultaneous client connections be made at any one

time to minimize network utilization during the upgrade process. The preferred name for this

shared folder is \\IntergyServer\IntergyCD. Refer to the installation steps described on page

13-3 for additional information.

1. Using either the DVD media or the networked share, run the setup.exe executable at the

root of the install media from the workstation to be upgraded. The setup options window

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Castelle Office Direct OfficeDirect Storage Server Installation Manual Page 233