Castelle Office Direct OfficeDirect Storage Server Installation Manual download pdf (Page 225)

Sage Sage Intergy 7.00 Install Guide 15 - 3

Appendix D: Sage Intergy Upgrade

AdminService Authentication Utility

The AdminService Authentication Utility performs the following functions:

• Collects information about Progress Database security

• Prompts the installer for logon information if the Local System account is not used to run

the Progress Administrative Service

• Stores authentication information in an encrypted file for use by the installation program

during the automated upgrade

The technician executing the utility will be prompted to enter the logon name and password

used in Sage Intergy environments where different credentials are required for authentication

across multiple servers, as in an n-tier environment. You may be required to obtain this

information from the customer or from the local technical support personnel. Please refer to

the AdminService Authentication Utility documentation for more information.

N-tier and Report Server upgrades

Some servers in large Sage Intergy environments will not be upgraded as part of the

automated procedure. This includes report servers in all environments, and stand alone

application servers that are part of N-tier environments. Refer to the N-tier Sage Intergy

Server Upgrade section of this appendix beginning on page 13-15.

Upgrade Preparation

After upgrade eligibility has been validated and all required third-party components are

installed, the upgrade may be performed manually during off-hours or at a scheduled time. If

RMS is correctly configured, upgrade components may be automatically distributed via

network by the Sage RMS support team. The Sage Intergy Primer should be successfully

executed on all Sage Intergy devices if you plan to automate client upgrades.To prepare for a

successful upgrade to the newest version of Sage Intergy, the following steps must be

completed first:

• Sage Intergy placed in maintenance mode

• HL7 processes are shut down manually

• Database backup is completed

• Administrative Service security settings recorded

Refer to the Sage Intergy Technical Process Reference in Appendix C for details on how to

perform the first three maintenance functions. When recording the Administrative Service

security settings, make sure that both the user name and the password are recorded. Note

that in some customer environments, this account may be a domain account that is

maintained by the customer’s I/T organization.

Upgrading Windows Sage Intergy Servers

Use the following procedure to complete a successful upgrade of any Windows server where

the Sage Intergy database or applications are installed.

1. Insert the Sage Intergy installation media disk into the server to be upgraded. You may

also copy the contents of the DVD to a shared folder for installation without moving the

media to each separate server. The preferred name for this shared folder is

\\IntergyServer\IntergyCD. In either case, run the default setup executable.

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